Logistics

Return & Refund Policy

This Return & Refund Policy applies to all orders placed on lockediner.us and shipped within the United States. All prices and refunds are shown in US Dollars (USD). Last updated: August 2026.

30-day return window

We accept returns within 30 days of the delivery date for a full refund to your original payment method.

Order cancellations

Need to cancel? If your order has not shipped yet, email support@lockediner.us as soon as possible and we will cancel it for a full refund. Once an order has shipped it can no longer be canceled, but you can return it under the 30-day policy below.

Eligibility

To be eligible for a return, items must be unworn, unwashed, and in original condition; free of stains, odors, alterations, or damage caused after delivery; and returned with original tags attached, where applicable.

Non-returnable items

Gift cards and items marked "Final Sale" at the time of purchase are not eligible for return.

Restocking fee

There is no restocking fee on any return.

How to initiate a return

1. Email support@lockediner.us with your order code and the item(s) you would like to return. 2. We will send you a Return Merchandise Authorization (RMA) number and return instructions within 1–2 business days. 3. Pack the item securely in its original packaging and write the RMA number on the outside of the package. 4. Ship the package to the return address provided in your RMA email.

Return shipping costs

Returns are free. A prepaid return shipping label is included, and you are never charged for return shipping — just request your RMA and we will email you the label at no cost to you.

Refunds

Once we receive and inspect your returned item, we will notify you by email. Approved refunds are issued to your original payment method in US Dollars (USD) within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We don't process direct exchanges. To exchange an item for a different size or color, return the original item for a refund and place a new order for the item you'd like instead — this is the fastest way to get your new size out the door.

Defective or wrong items

If you received a defective, damaged, or incorrect item, contact us at support@lockediner.us within 7 days of delivery with your order code and a photo of the issue. We will send a replacement or issue a full refund at no cost to you, including return shipping.

Questions?

Email support@lockediner.us — we respond within 1–2 business days.